When someone insults you, the inclination is to strike back with fury. Or, get all flustered and just walk away.
In fact, the best thing to do is take a deep breath and wait a second. The power of the pause. See, there is no hurry. Yet, we think we have to be quick. We don't.
So, the first thing to do is take a deep breath and collect your thoughts.
Then, remember, there is no race to get the rebuttal in.
More on this issue next time.
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